Slabs on Grade ("Slabs on Grade," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit slabsongradehtx.com (the "Site"), request an estimate, or otherwise do business with our concrete contracting company serving the Greater Houston, Texas area. By using the Site or our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information in a few different ways:
Information You Provide to Us
When you request a free estimate, fill out our contact form, call or text us, email us, or hire us for a concrete project, you may provide:
- Your name, phone number, and email address;
- The address or location of your project within the Houston area;
- Details about the work you need, such as driveways, patios, sidewalks, foundations, retaining walls, or commercial concrete;
- Photos, measurements, or documents you choose to share about your property or project;
- Billing and payment information needed to invoice and collect for completed work.
Information We Collect Automatically
When you browse the Site, certain information is collected automatically through cookies and similar technologies, including your IP address, browser type, device information, the pages you view, and how you arrived at and navigate the Site.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and prepare estimates and quotes;
- Schedule, perform, and follow up on concrete services;
- Invoice you and process payments for work completed;
- Communicate with you about your project, including by phone, text message, or email;
- Operate, maintain, and improve the Site and our services;
- Send you service updates or, where permitted, marketing about our concrete services (you may opt out at any time);
- Comply with our legal obligations and enforce our agreements.
3. How We Share Your Information
We do not sell your personal information. We share information only as needed to run our business, including with:
- Service providers who help us operate, such as website hosting, scheduling, payment processing, and communications vendors;
- Subcontractors or suppliers when necessary to complete your project;
- Professional advisors such as our accountants, insurers, and attorneys;
- Legal and safety purposes, when we believe disclosure is required by law, subpoena, or court order, or is necessary to protect our rights, property, or safety, or that of others;
- A successor in the event of a merger, acquisition, financing, or sale of all or part of our business.
4. Cookies and Tracking Technologies
The Site uses cookies and similar technologies to keep the Site functioning, remember your preferences, and understand how visitors use the Site. You can set your browser to refuse cookies or alert you when cookies are being sent; however, some parts of the Site may not work properly if you do.
5. Third-Party Services and Links
The Site may use or link to third-party services, such as Google Maps, web analytics tools, and our Facebook and Instagram pages. These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party services you use.
6. Calls and Text Messaging
If you provide your phone number, you consent to receive calls and text messages from us about your inquiry, estimate, or project. Message and data rates may apply. You may opt out of text messages at any time by replying "STOP," and you may ask us not to call you for marketing purposes by contacting us using the information below.
7. Data Retention
We keep your information for as long as needed to provide our services, maintain our business records, resolve disputes, and comply with our legal, tax, and accounting obligations under Texas and federal law. When information is no longer needed, we take reasonable steps to securely delete or de-identify it.
8. How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
9. Your Privacy Rights (Texas Residents)
Under the Texas Data Privacy and Security Act (TDPSA), Texas residents have certain rights regarding their personal data, subject to the law's exceptions. These may include the right to:
- Confirm whether we process your personal data and access that data;
- Correct inaccuracies in your personal data;
- Delete personal data you provided to us or that we obtained about you;
- Obtain a portable copy of the personal data you previously provided; and
- Opt out of the processing of your personal data for targeted advertising, the sale of personal data, or certain profiling.
To exercise these rights, contact us using the information at the end of this policy. We will respond as required by law. If we decline your request, you may appeal our decision by replying to our response or contacting us again; if your appeal is denied, you may contact the Office of the Texas Attorney General. We will not discriminate against you for exercising your privacy rights.
10. Children's Privacy
The Site is intended for a general, adult audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above. Your continued use of the Site after any change means you accept the updated Privacy Policy.
12. Governing Law
This Privacy Policy is governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. Any dispute relating to this Privacy Policy or your information is subject to the exclusive jurisdiction and venue of the state and federal courts located in Harris County (Houston), Texas.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Slabs on Grade
Pinehurst, TX 77362 (Serving the Greater Houston, Texas area)
Phone: (832) 422-0354
Email: slabsongrade1@gmail.com
